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  1. RoboJob
  2. Software
  3. Turn-Assist
Note

This document describes how to transfer the device interface settings from the Turn Asiist software to the device interface PLC.

1. Use following tools

ipc mech drawnFront gen1
Industrial Personal Computer (IPC)

2. Procedure

2.1. Open device interface settings

Start the IPC and open the Turn-Assist software.Check that there are no connection error in the bottom right corner.If there are error’s, fix them first.

turnAssist main errorMessage
Figure 1. error message

Go to settings by pressing the settings button on the bottom.

turnAssist main button settings
Figure 2. settings button

Go to device interface settings.

turnAssist main settings button deviceInterface
Figure 3. device interface settings

2.2. Transfer the device interface settings

Save the settings to the device interface by pressing the button on the bottom.

turnAssist main settings deviceInterface button transfer
Figure 4. transfer button

3. How to get further help

Do not hesitate to contact us when you need additional support beyond the documents provided in the RoboJob Service Knowledge Base.

You may contact the RoboJob Service department using following means:

We kindly ask you to provide us the following information:

  • Serial number xx-xx-xxx

  • Description of the fault or defective part

  • Exact error code or message

  • What did the robot do

  • What was the robot supposed to do

  • Pictures or videos

You can send this information to us via email.To send large files you may make use of a file transfer service like WeTransfer: robojob.wetransfer.com.

An automatic confirmation will be sent upon receipt of your mail.

Choose files or drag and drop files
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