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1. Use following tools

ipc mech drawnFront gen2
Industrial Personal Computer (IPC)

other usbDrive
USB drive

2. Procedure

2.2. Start Windows Explorer on the IPC

Power on the IPC and plug the USB-stick in the USB-port of the IPC.

Double tap on Computer to open Windows Explorer.

ipc W7MillA desktop shortcut explorer

2.3. Copy the file from the USB-stick

Browse to Removable Disk (E:)

ipc W7MillA desktop explorer shortcut usbDrive

Select all files on the USB-stick.

ipc W7MillA desktop explorer selectAll

Copy the files.

ipc W7MillA desktop explorer copy

2.4. Browse to the installation folder

Browse to the Mill-Assist installation folder. On most installations this is D:/RoboJob_Systemfiles.

The structure inside the folder will look like this:

ipc W7MillA desktop explorer structure

2.5. Paste the files in the installation folder

Paste the files.

ipc W7MillA desktop explorer paste

Choose to replace the files if asked.

ipc W7MillA desktop explorer replace

2.6. Start the software

You can now start using the software. Please verify that loading the new software files has the expected result.

3. How to get further help

Do not hesitate to contact us when you need additional support beyond the documents provided in the RoboJob Service Knowledge Base.

You may contact the RoboJob Service department using following means:

We kindly ask you to provide us the following information:

  • Serial number xx-xx-xxx

  • Description of the fault or defective part

  • Exact error code or message

  • What did the robot do

  • What was the robot supposed to do

  • Pictures or videos

You can send this information to us via email.To send large files you may make use of a file transfer service like WeTransfer: robojob.wetransfer.com.

An automatic confirmation will be sent upon receipt of your mail.

Choose files or drag and drop files
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