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Note

This document provides an overview of the error codes and alarms that can be shown inside the Mill Assist software.

Table of Contents

1. Description

1.1. MACH-xxx - Machine Alarms

These alarms and error messages are related to the CNC machine.

1.1.1. MACH-000 Machine alarm

Cause: Machine is in an alarm state.

Remedy: Clear the alarm on the machine.

1.2. ROBOT-xxx - Robot Alarms

These alarms and error messages are related to the robot.

1.2.23. ROBOT-061 CMOS battery low

Cause: The battery voltage for the pulse coder has dropped below the allowable minimum.

Remedy: Replace the battery.

Note: When this alarm is issued, immediately replace the battery while the system power is turned on. If the BZAL alarm is issued because the battery is not replaced in time, position data will be lost, thus necessitating robot mastering.

2. How to get further help

Do not hesitate to contact us when you need additional support beyond the documents provided in the RoboJob Service Knowledge Base.

You may contact the RoboJob Service department using following means:

We kindly ask you to provide us the following information:

  • Serial number xx-xx-xxx

  • Description of the fault or defective part

  • Exact error code or message

  • What did the robot do

  • What was the robot supposed to do

  • Pictures or videos

You can send this information to us via email.To send large files you may make use of a file transfer service like WeTransfer: robojob.wetransfer.com.

An automatic confirmation will be sent upon receipt of your mail.

Choose files or drag and drop files
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